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Order Fulfillment
Order fulfillment always has been, and always will be, our unique niche. From distribution of product literature and point-of-sale materials to press releases and product launch kits, we provide outstanding service and on-time delivery for every project–no matter how large or small.
5 Stages of Fulfillment Success
- Stage 1: You Send Us Your Products.
Ship your products and/or literature inventory to MSS Fulfillment. - Stage 2: We Store Your Products.
MSS Fulfillment stores your products and/or literature in our climate-controlled warehouses, where we securely and digitally track your inventory. - Stage 3: Your Customers Place Orders.
MSS Fulfillment directly receives your customers' orders––through either an MSS-created online storefront, or any existing online store––so we know exactly how and when to ship your products. - Stage 4: We Pick, Pack & Ship Your Products.
MSS Fulfillment picks the items ordered from your inventory and packs them for shipping. Our custom or standard packing options secure your products for delivery. Products are shipped via any appropriate carrier. - Stage 5: You Track Ordering Stats/Inventory Online 24/7.
MSS Fulfillment provides a FREE online portal to your order fulfillment stats and inventory control. You keep track of who ordered what, when, and how. We help you adjust your offering to accommodate need.
Superior Performance
- 99.97% overall pick and pack accuracy
- 99.6% on-time shipping
- 100% order inventory management and accuracy (hand-counted)
- 99.97% system uptime
- 100% rush order on-time shipping
- 99.74% inventory availability for ordering after receiving
- Reduced overall costs, loss, damage, labor, transportation, overhead
- Year-over-year KPI & MBO goals achieved